Shipping Policy
Shipping Policy – Aurea Melbourne
Aurea Melbourne is committed to providing all customers with fast and reliable shipping. This Shipping Policy outlines delivery times, shipping procedures, and important information to ensure the best shopping experience possible.
Delivery Time
Aurea Melbourne strives to process all orders within 1–3 business days of order confirmation. Once shipped, orders typically arrive within 5–14 business days depending on the destination. Delivery times may vary due to factors such as weather conditions, peak shopping periods, customs processing, and carrier delays.
Free Shipping
Aurea Melbourne proudly offers free shipping across Australia. Regardless of your order value, you can enjoy complimentary shipping as part of our commitment to providing a seamless shopping experience.
Shipping Method
All orders placed with Aurea Melbourne are shipped directly from our trusted fulfillment partners. This allows us to streamline order processing and maintain strict quality control standards while ensuring efficient delivery.
Order Processing
After placing an order, you will receive an order confirmation email.
Aurea Melbourne processes orders within 1–3 business days. Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
Order Tracking
Aurea Melbourne provides tracking information for all shipped orders.
Once your order has been dispatched, you will receive a tracking number via email. This allows you to monitor your shipment throughout the delivery process.
Questions and Customer Service
If you have any questions regarding your order or our shipping policy, please contact our customer service team at:
Our dedicated support team is available to assist you and respond to your inquiries as quickly as possible.
Restrictions and Exceptions
Although we strive to meet all estimated delivery timeframes, certain circumstances beyond our control may result in delays.
Aurea Melbourne is not responsible for delays caused by customs inspections, weather conditions, transportation disruptions, public holidays, or other unforeseen events.
We appreciate your understanding and patience should such situations arise.
Summary
Aurea Melbourne is committed to providing an exceptional shopping experience through reliable shipping and dedicated customer support.
By following this Shipping Policy, we aim to ensure that every customer receives their order as efficiently as possible while maintaining a high level of service and satisfaction.
For additional information, please contact us at:
Aurea Melbourne
Melbourne, Australia